Privacy Policy - Risegen Power

Who We Are

Our website address is: https://risegenpower.com.

Risegen Power (“we”, “our”, “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services. Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site.

Comments

When visitors leave comments on the site, we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available at: https://automattic.com/privacy/.

After approval of your comment, your profile picture is visible to the public in the context of your comment.

Media

If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.

Cookies

If you leave a comment on our site, you may opt-in to saving your name, email address, and website in cookies. These cookies are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies last for one year.
If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.
When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for one year.
If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.
If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after one day.

Embedded Content from Other Websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

Who We Share Your Data With

If you request a password reset, your IP address will be included in the reset email.

How Long We Retain Your Data

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

What Rights You Have Over Your Data

If you have an account on this site or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you.

This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Where Your Data Is Sent

Visitor comments may be checked through an automated spam detection service.

Information We Collect

Personal Data

Identification Data: Name, contact information (email address, phone number, physical address), and identification numbers.
Financial Data: Payment information and billing address.
Technical Data: IP address, browser type, access times, and referring website addresses.

Non-Personal Data

Information that does not identify you personally, including anonymized data.

Use of Your Information

We may use the information we collect for various purposes, including:

To provide, operate, and maintain our services.
To improve, personalize, and expand our services.
To understand and analyze how you use our website.
To develop new products, services, features, and functionality.
To process transactions and manage your orders.
To communicate with you, either directly or through one of our partners, including for customer service, updates, and marketing purposes.
To send you emails.
To find and prevent fraud.
To comply with legal obligations.

Disclosure of Your Information

We may share your information with:

Service Providers: Third parties that perform services for us or on our behalf, such as payment processing, data analysis, email delivery, hosting services, customer service, and marketing assistance.
Business Transfers: In connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business.
Compliance with Laws: Where we are legally required to do so to comply with applicable law, governmental requests, court orders, or legal processes.
Other Users: When you share personal information or interact with public areas of the website, such information may be viewed by all users and publicly distributed outside the website.

Data Security

We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that no security measures are perfect or impenetrable.

Your Data Protection Rights

You have the following rights under Kenya’s Data Protection Act, 2019:

Right to be informed
Right of access
Right to rectification
Right to erasure
Right to restrict processing
Right to data portability
Right to object

Contact Us

If you have any questions about this Privacy Policy, please contact us:

Risegen Power
Showbe Plaza, Murang’a Rd, Pangani
P.O. Box 1112 – 00600, Nairobi, Kenya
Phone: +254 723 958 358
Email: info@risegenpower.com